Legal
Privacy Policy
How Sparkling Space collects, uses and protects your information.
Last updated: September 2025. This policy applies to all enquiries and interactions with Sparkling Space L.L.C..
01Data We Collect
- Name, phone number and email address you provide via our quote forms.
- Project details such as service required, property type, location, budget, timeline and project description.
- Communication records when you contact us by phone, WhatsApp or email.
- Basic technical information (browser type, device) when you visit our website.
02How We Use Your Data
- To respond to your enquiry and prepare a project quote or consultation.
- To communicate with you about your project and schedule site visits.
- To improve our services, website content and customer experience.
- To send relevant updates about your ongoing project, where applicable.
03Data Retention
- We retain enquiry data for as long as needed to respond and deliver services.
- Project records are kept for the duration of the project and a reasonable period after handover.
- You may request deletion of your data at any time (see User Rights below).
04Third-Party Use
- We do not sell or rent your personal data to any third party.
- Quote form submissions are routed through WhatsApp to our team for faster response.
- We may share data with service providers strictly as needed to deliver your project.
- Analytics tools may collect aggregated, non-identifiable usage data.
05Data Security
- We take reasonable measures to protect your data against unauthorised access.
- Access to personal data is limited to authorised team members on a need-to-know basis.
- Communication channels (WhatsApp, email, phone) are used to handle enquiries securely.
06Your Rights
- You may request access to the personal data we hold about you.
- You may request correction of inaccurate or incomplete data.
- You may request deletion of your data, subject to legal or contractual obligations.
- You may opt out of any future communications at any time.
- To exercise these rights, contact us at info@sparklingspaceuae.com or +971 56 462 8704.